Returns & Exchanges
At Online Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn fashion items. Simply ensure that all original tags are attached and the garments are in their original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags remain intact to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided in your confirmation email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand over your package to any authorized courier location and keep your tracking number handy until your refund is processed within 5-7 business days.
